How to connect to HubSpot via FTP
The HubSpot FTP service runs on port 3200 at the hostname ftp.hubapi.com. The initial connection is in cleartext, but before the login password is sent, the connection MUST be upgraded to TLS. Clients should be configured for FTP-SSL with explicit auth. The login and password is the same as your app.hubspot.com login. Passive mode must be enabled.
Alternatively, you can connect with Implicit SSL on port 3201. In addition to the control port, the HubSpot FTP service uses a range of data ports. Each transfer gets randomly assigned a data port for the upload or download. In case you need to open up data ports for company firewalls, HubSpot's data ports are in the range 3203-3299.
There are two methods for providing secure FTP services - FTPS (FTP with SSL) and SFTP. HubSpot supports FTPS only.
Edit connection settings
Ensure that the connection is set to use TLS/SSL.
In the Host or Server field, enter ftp.hubapi.com.
Enter 3200 for the port. If you prefer Implicit SSL, the port should be set to 3201.
Enter your HubSpot username and password. You must be a HubSpot user in an account to connect via FTP.
Connect to the server. Once successfully connected, you should see a folder called "portals."
Within the "portals" folder is a HubID directory for each portal that your user is authorized in. Each of these HubID directories contains two subfolders:
- files - assets uploaded to File Manager
Other FTP client examples
At this time, creating new directories, using Transmit or Coda, is not supported. Transmit names new directories "untitled folder", before renaming them, and HubSpot does not allow spaces in directory names. If you would like to use this FTP client, you can create and name the directories locally (without spaces) and then upload them via FTP.
At this time, creating new directories, using Transmit or Coda, is not supported. Coda names new directories "untitled folder", before renaming them, and HubSpot does not allow spaces in directory names. If you would like to use this FTP client, you can create and name the directories locally (without spaces) and then upload them via FTP.
From the Preferences menu, select Security and change FTP uses SSL (AUTH) from "Never" to "If Available".
Connect with cURL
You can also connect with cURL using this command:
curl -v ftp://ftp.hubapi.com:3200/ --ftp-ssl --user firstname.lastname@example.org
Local HubL Server + FTP
You can use the HubL Local Server with an FTP client to sync both the local and remote 'custom' directories. This workflow allows you to develop templates and CSS files locally, while still uploading them to your HubSpot account. To learn more, check out this article.
If you are unable to connect via FTP, check the log messages for the client. If your settings match those described above and the connection is consistently timing out, the connection is mostly being blocked by your network firewall. Make sure your firewall is not blocking the ports used by HubSpot's FTP.
As mentioned above, certain FTP clients such as Transmit are unable to create new template directories. Additionally, when creating directories in Design Manager, you are limited to creating directories in the custom/type_of_file/ directory. You must keep the same file structure that currently exists in Design Manager: custom/type_of_file/custom_folder/name_of_file.html.