Synthesis Retreat is selling hick-ticket psilocybin retreats in the safest way possible. In order to do that, they’ve created a manual health-screening process and every lead will pass through a 45 min 1-on-1 conversation with a sales rep.
Before the new website was live every lead passed through a form submission that caused a lot of manual work for the sales team to follow-up. We’ve now integrated the Hubspot Meeting tool to enable customers to book their own call-slot.
To create the most efficient process we’ve decided to use HubDB for managing all retreat data. This data is used throughout the whole website to show available retreat dates for customers. Next to that we’ve integrated a HIPAA compliant health screener that enables HubSpot to handle this medical oriented customer journey.
In general we’ve created a scalable solution to handle more traffic and leads with the same team. 420% more SQL’s 65% more traffic 6.5% session to contact-rate
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